Automatic assignments

You can configure your project to automatically assign newly created Work Items to team members based on conditions which you specify. This can save a great deal of time over the life of a project and more than pay back the time spent to set up the auto-assignment rules. Conditions can range from simple (for example, assign all new items to the project leader), to highly complex where assignment depends on multiple conditions and values set in several Work Item fields. For example, a complex condition might be an item assigned to some Category with a certain severity level, and it is assigned a specific Time Point. When the condition is satisfied, then the new Work Item is automatically assigned to one or more assignees specified in the auto-assignment rule. Auto-assignment rules might be created so that a new Work Item with Category value "User Interface" with a severity level "Major" or "Critical" is automatically assigned to user A, while an item with the same Category value but with severity level "Normal" or "Trivial" is automatically assigned to user B.

Automatic Work Item assignment is configured in Administration Work Items Auto-assignment. For more information see Configure Auto-assignment.