Polarion Diagnostic Tool

Polarion comes with a self-diagnostic utility, Polarion Diagnostic Tool (PDT). If your system is not performing as it should, you can use this tool to run comprehensive diagnostic tests. You can then send the results to the technical support team by email or FTP upload. PDT checks if Polarion is running in a cluster and gathers configurations from shared folders. Generally, you should only run PDT when requested to do so by a GTAC support engineer.

The utility is bundled into all product distributions. It is located in the diagtool folder under the root of your Polarion installation. PDF documentation covering setting up and running the PDT utility is included in that folder.

Warning:

If administrators disable all execute.command jobs the Polarion Diagnostic Tool is also disabled.